Accessibility Statement
Last Updated: November 07, 2026
At Mora, we believe that thoughtful design should be accessible to everyone. We are committed to improving our website experience for all visitors, including people with disabilities and those who use assistive technologies.
Our Approach to Accessibility
We work to make moraceramics.com easier to navigate, understand, and use across different devices and assistive technologies.
Our accessibility efforts are informed by the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and applicable accessibility requirements.
We focus on improving key parts of the shopping experience, including navigation, product information, interactive features, checkout, and customer support.
Accessibility Features
Our website includes accessibility tools that may help visitors adjust certain display and browsing preferences.
Available features may include text and contrast adjustments, reading assistance, link enhancements, and other viewing options. Availability and functionality may vary depending on the device, browser, and feature.
These tools are intended to provide additional assistance and are part of our broader accessibility efforts.
Ongoing Improvements
Accessibility is an ongoing process. As our website, products, and services evolve, we continue to consider opportunities to improve usability and address accessibility barriers.
We may use accessibility evaluation tools, technical reviews, customer feedback, and updates from our website platform and service providers to identify areas for improvement.
Despite these efforts, some content or features may not work as expected in every browser, device, or assistive technology environment.
We welcome feedback that helps us better understand and address these experiences.
Third-Party Features and Content
Certain website features, including checkout services, customer support forms, reviews, embedded media, and other applications, may be provided or supported by third parties.
Accessibility may vary across these services and technologies. When an issue is brought to our attention, we will make reasonable efforts to review it and explore appropriate improvements or accessible alternatives, consistent with applicable requirements.
Accessibility Assistance and Feedback
If you experience difficulty accessing information, navigating our website, or completing a purchase or service request, please contact us:
Email: care@moraceramics.com
To help us understand the issue, you may include:
- The page or feature where you experienced difficulty;
- A brief description of what happened;
- Your browser, device, or assistive technology, if relevant.
You do not need to disclose a medical diagnosis to request accessibility assistance.
If an accessibility barrier prevents you from completing an online purchase, return request, or other customer-service process, please let us know. We will work with you to identify an appropriate way to obtain the information or assistance you need.
We value your feedback and will make reasonable efforts to review accessibility concerns and respond in a timely manner.
Mora Care Team